Experience

UX Lead Consultant | Nationwide | March 2025 - Present
Promoted to lead strategic initiatives across Nationwide Financial’s digital channels. I collaborate with product, engineering, and strategy teams to align research and insights with business goals, influence the digital roadmap, and ensure experiences are scalable, accessible, and user-centered. I bring structure to ambiguity, guide design direction on complex initiatives, and help shape long-term vision across cross-functional efforts.

UX Visual Design Specialist | Nationwide | March 2020 - March 2025
Led visual design for participant and plan sponsor experiences in Retirement Solutions, improving usability and increasing enrollment success rate by 157%. Recognized by Dalbar for excellence in plan sponsor design and contributed to 20+ impactful projects across pre- and post-auth journeys. Designed the Private Label Portal for Nationwide Express, supporting $2M in projected first-year sales through high-fidelity prototypes, streamlined user flows, and close collaboration with dev teams to deliver customized, automated experiences.

UX Design Contractor | Abercrombie & Fitch | May 2019 - March 2020
Developed static, prototype, and motion design deliverables to integrate country-specific website features from multiple platforms into a cohesive experience. Collaborated with cross-functional teams to make branded design decisions on components, patterns, and user flows, ensuring consistency and usability across all markets.

Associate Instructor | Indiana University | August 2017 - May 2019
Course: Virtual Reality Animation, Light & Sound
Led engaging Unity software lectures and guided students through hands-on projects, helping them master animation, lighting, and sound design principles. Collaborated with faculty to develop course content and grading rubrics, ensuring clear learning objectives and consistent evaluation.

Course: Social Informatics
Partnered with faculty to create lesson plans and grading rubrics, and provided personalized support to students in mastering complex social informatics concepts. Facilitated discussions and clarified material to ensure comprehension and academic success.

Computing Research Assistant | Indiana University | January 2016 - August 2016
Conducted comprehensive research in health informatics to understand and address the unique health needs of older adults. Synthesized academic findings and provided critical analyses to inform technological solutions. Developed and tested Arduino-based prototypes to create practical, tech-driven support systems, advancing innovations in senior healthcare technology.